Introducing 2-Step Verification for All Users

The post was written for the Bitly Blog by Dan Touchette, our director of product management. 

At Bitly, we’re dedicated to protecting the security of our free users and our Bitly Brand Tools customers. This dedication is the reason why we’re excited to announce the launch of 2-Step Verification as an enhanced security feature. We’ll be joining companies like Google, Twitter, Dropbox and Microsoft, among others, who have introduced 2-Step Verification for their users.

2-Step Verification adds an additional layer of protection to your Bitly account by sending and requesting a one-time security code upon login. With 2-Step Verification enabled, your account cannot be accessed unless someone knows your username, password and has control over your mobile phone.

Interested in setting up 2-Step Verification?

You can find the option to set up 2-Step Verification on the Settings/Security tab.

1) Click the “Enable” link under the 2-Step Verification header

2) Enter the phone number you would like to receive your security codes

3) Upon receiving the security code, enter the code to verify your phone number

If you have any problems accessing your account, you can reach out to your Customer Success manager or to support@bitly.com to disable 2-Step Verification.

When disabling 2-Step Verification, you will be asked to prove you have ownership over the account. For Bitly Brand Tools customers, you can see which sub accounts under your master account have enabled this extra security feature.

As a company committed to constantly improving the security of our products and our service, we’re thrilled to be able to offer this functionality to better help our users and customers.